About Us
Be Car Crazy, is a family owned, internet only business just southwest of Buckner, Missouri USA. The company name that owns becarcrazy.com is BK Outback LLC, we are registered with the state of Missouri. Our warehouse is NOT open to the public.Our selection of car collectibles and gifts are of very high quality. SORRY, NO PAPER CATALOG available. Shipping is "FREE" to continental USA customers only, no shipments to Hawaii or Alaska, and also no foreign shipping available at this time.
Making A Purchase
Ordering could not be easier. Just browse our catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selections, click on "Checkout" and you will be asked for a few details that we need to process the order. Prices are in US Dollars. We accept Visa, Mastercard, American Express, Discover, Cashier’s Check or Money Order.
Shipping And Handling
Shipping is "FREE" to continental USA customers only, no shipments to Hawaii or Alaska, and also no foreign shipping available at this time. Most orders are shipped UPS Ground except the signs and license plates which ship USPS, delivery time is 2 to 5 days, most orders are being delivered in 2 to 3 days. Orders are shipped the following business day, however, some orders may take longer to ship.
Tax Charges
Our business is operated from MISSOURI. Sales tax only applies to Missouri residents.
Credit Card Security
All credit card transactions are handled using SSL Secure Sockets Layer which is an Internet protocol that safeguards electronic communications between two or more computers. When transmissions are sent over an SSL connection, they cannot be intercepted, viewed or modified by other parties on the Internet. As such, customer payment information is transmitted securely. The credit card authorization company we use for receiving and transmitting customer payment information implements the most advanced Internet security protocols including 128-bit Secure Sockets Layer (SSL). On top of that, their company consistently employs an extensive number of strong practices, procedures and industry leading technologies to maintain tight security for the entire payment gateway platform.
Paying By Cashier's Check or Money Order
When paying for your order via MONEY ORDER or CASHIER'S CHECK - the following info is very important to a successful transaction. Please just enter your order information into our website and proceed as if you were paying by credit card. Print out the order page that has your Shipping and Billing information, and send it with your money order or cashiers check to the address on the order page. Additionally, this is the only way to guarantee that your order comes to us just as you intended. When writing orders on paper, its too easy to forget a quantity, or to write down the wrong stock number causing ordering error, etc... So, all the way around it's just a much better way to place your order with us if you are not using a credit card. Please note we 'DO NOT' accept personal checks.
Guarantee
Please contact us with any questions and/or problems as soon as possible and we guarantee to remedy any problem or get your questions answered as soon as possible.
Reaching Us
Reach us, by email, at contact@becarcrazy.com. You can call us on our toll-free line <1-800-884-8319>, or write to us at <BeCarCrazy.com, 803 N. Burnley, Buckner, MO 64016-9213>.
OFFICE HOURS - Central Time: ***** Monday through Thursday 9 am to 4 pm; Friday 9 am to 12 noon, and we are closed on Holidays, Saturdays and Sundays. Of course orders can be placed anytime, and our warehouse is open to fill orders.
Privacy Policy
We .. DO NOT DISCLOSE ANY BUYERS INFORMATION TO THIRD PARTIES other than for shipping information and verification requests from your credit card companies. Credit card companies do verification checks to verify that YOU, their customer, actually placed the order.
Returns Policy
The following is a list of standards that we follow - Our FIRST & FOREMOST POLICY is to do right by our customers, to treat the customer as we would want to be treated.PLEASE !!!! follow the returns policy and we will be able to handle any return without any problems for you. All returns must be accompanied by a copy of the original packing slip.
** Preauthorized returns only (call first 1-800-884-8319). You will need your order number from your original order so we know what to reference when you call. You may return your merchandise to:
[BeCarCrazy.com, 803 N. Burnley, Buckner, Mo., 64016-9213].
Remember no returns will be accepted unless you have contacted us first and have gotten preauthorized to do so. No returned items will be accepted unless transportation charges have been prepaid by you, no exceptions.
** Items MUST be returned within 30 days, to get a refund.
** Returns must be returned in the original packaging. Fragile items should be well padded.
** The items should be insured for their value (items with damaged or lost parts will not be accepted for refunds).
** Items will be inspected and must be in saleable condition, before a refund is issued.Refunds on returned items will not be handled on a C.O.D. refund basis, refunds will be issued after receipt and inspection.
** No returned items will be accepted unless transportation charges have been prepaid by you.
** A restocking fee of 15% will be deducted from your refund (unless there has been an error on our part).
